Faction Skis

<p id="isPasted">If you wish to cancel an order you have placed, please contact us as soon as possible. If the request is submitted within 24 to 48 hours of the order being placed, our team can usually cancel and refund the order before it is fulfilled. If the order is shipped, you can then submit a return request for your order.&#xA0;</p>

If you wish to cancel an order you have placed, please contact us as soon as possible. If the request is submitted within 24 to 48 hours of the order being placed, our team can usually cancel and refund the order before it is fulfilled. If the order

Can I cancel or get a refund for an order I placed?

Shipping

What is your shipping policy?

How do I track my order?

How do I make a return?

Can I delay the shipment of my order?

How do I get my order tracking information?

What is the timeframe for order dispatch and delivery?

Is it possible to change the shipping address for my order?

How can I handle a situation where I received the wrong item?

What is The Pro Collective?

How do I use my TPC Pro Deal Application once confirmed?

My pro deal is not working, what do I do?

The Pro Collective

What is your warranty policy?

How do I place a warranty claim ?

How do I handle a warranty claim if I don't have a receipt?

Warranty

Which ski is right for me?

Ski Size Guide

Mounting my Skis

Where can I test Faction skis?

What stores sell Faction skis?

Are all Faction skis unisex?

Do your skis come with bindings?

What are the differences between Prodigy and Prodigy Capsule skis?

What do the numbers on the ski models mean?

Picking the Right Skis

What are the tuning angles for the skis?

How do I take care of my edges?

How do I take care of my bases?

How should I store my skis when I'm not using them?

How do I wax my skis?

What can I do to keep my skis looking good for years?

Product Care

Do you offer artist collaborations or custom designs?

Other inquiries

Can I cancel or get a refund for an order I placed?Updated 3 days ago